Privacy Policy

Last updated: January 2026

Our Commitment to Privacy

At Blackmantle, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

Information We Collect

Personal Information

We may collect the following personal information when you interact with our website:

  • Name and contact information (email address, phone number, shipping address)
  • Payment information (processed securely through our payment providers)
  • Account credentials if you create an account
  • Design preferences and custom artwork you upload
  • Order history and product preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • Device information (browser type, operating system)
  • IP address and location data
  • Pages visited and time spent on site
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Create and manage your account
  • Send transactional emails (order confirmations, shipping updates)
  • Provide customer support
  • Personalize your shopping experience
  • Send marketing communications (with your consent)
  • Improve our website and products
  • Detect and prevent fraud
  • Comply with legal obligations

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL encryption for all data transmission
  • Secure payment processing through PCI-compliant providers
  • Regular security audits and updates
  • Limited employee access to personal data
  • Secure data storage with industry-standard encryption

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers: Companies that help us operate our business (shipping, payment processing, email services)
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Disable cookies through your browser settings

Cookies

We use cookies and similar technologies to enhance your experience. For more information, please see our Cookie Policy.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Email: privacy@blackmantle.com
  • Address: Blackmantle Studios, 123 Innovation Way, Los Angeles, CA 90210